When I saw the advert the job description interested me and I liked the idea of working as part of an emergency service. I have now worked in the Service for 11 years.
Career so far
So far I have held the following positions:
- Clerical Officer
- Office Supervisor
- Office Manager
Typical day
Probably most people would say that no day is typical and that is true. However, generally I check my emails to ascertain if anything urgent. I ensure my colleagues are able to meet their weekly deadlines and oversee their workload. I answer the switchboard and attend reception. I raise purchase orders for goods/services/invoices for the South East Division. I deal with payroll related matters, issue petty cash if required and ensure the franking machine is in credit. I also issue staff id badges and deal with matters arising regarding the building. There are also miscellaneous tasks - typing, photocopying, faxing and filing. Of course there are also a few cups of tea along the way!
Job satisfaction
I like the variation of each day. Although there are daily/weekly tasks, other work comes in and I need to prioritise workload. Dealing with the public/other ambulance personnel/colleagues both face to face and on the telephone is another enjoyable part and being able to help them through my knowledge and experience. It may be a cliché but I am also very proud to be part of the Scottish Ambulance Service.
What next
I am hopefully in the Service for the long haul in an admin capacity.