Our vision

Scottish Ambulance Service staff in front of an ambulance

Our vision is an ambulance service for people in Scotland which is delivering the best patient care whenever and wherever it is needed.

This means that in everything we do, we must be focused on the needs of patients, providing the highest levels of clinical care and striving for excellence across all areas of operation. It also means we cannot achieve this in isolation and must work with those needing our services and our other key partners to develop better services.

In delivering this vision, you can expect the Scottish Ambulance Service to be:

  • patient-centred
  • clinically excellent
  • a leading-edge service, 24 hours a day, 7 days a week

More information on our vision can be found in our Strategic Framework ‘Working together for better patient care’